PRIVACY POLICY

GOETTEN APARTAMENTOS, SL is committed to protecting the privacy of users who access this website and/or any of its services. Use of the website and/or any of the services offered by GOETTEN APARTAMENTOS, SL implies acceptance by the user of the provisions contained in this Privacy Policy and that their personal data will be treated as stipulated. Please note that, although there may be links from our website to other websites, this Privacy Policy does not apply to other companies or organizations to which the website is redirected. GOETTEN APARTAMENTOS, SL does not control the content of third-party websites nor does it accept any type of responsibility for the content or privacy policies of these websites.

1) OWNER INFORMATION

In compliance with article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, the identification data of the Owner are set out below:

2) APPLICABLE LAWS

This privacy policy is drawn up in accordance with current Spanish and European regulations on the protection of personal data on the Internet. Specifically, it complies with the following standards:

- Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).

- Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPD-GDD).

- Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE).

3) PRIVACY ISSUES

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, (RGPD) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, we offer you the following information on the processing of personal data that you may provide us:

File Manager

GOETTEN APARTMENTS, SL

Our details can be found at the top of this legal notice.

Personal Data Record

In compliance with the provisions of the RGPD and the LOPD-GDD, we inform you that the personal data collected by GOETTEN APARTAMENTOS, SL, through the forms on its pages will be incorporated and processed in our file in order to facilitate, expedite and fulfill the commitments established between GOETTEN APARTAMENTOS, SL and the User or the maintenance of the relationship established in the forms that the User fills out, or to respond to a request or query from the User. Likewise, in accordance with the provisions of the RGPD and the LOPD-GDD, unless the exception provided for in article 30.5 of the RGPD is applicable, a record of processing activities is kept that specifies, according to their purposes, the processing activities carried out and the other circumstances established in the RGPD.

Legal basis for processing

The legal basis for the processing of personal data is consent. GOETTEN APARTAMENTOS, SL undertakes to obtain the express and verifiable consent of the User for the processing of their personal data for one or more specific purposes.

The User shall have the right to withdraw his/her consent at any time. It will be as easy to withdraw consent as to give it. As a general rule, the withdrawal of consent will not affect the use of the Website.

On occasions when the User must or may provide their data through forms to make inquiries, request information or for reasons related to the content of the Website, they will be informed if the completion of any of them is mandatory because they are essential for the correct development of the operation carried out.

Other bases of Legitimation:

Compliance with legal obligations.

Legitimate interest: sending own advertising.

Data Categories

The categories of data processed by GOETTEN APARTAMENTOS, SL are solely identifying data. Under no circumstances are special categories of personal data processed within the meaning of Article 9 of the GDPR.

Origin of your data

Data collected through cookies to improve the browsing experience as reported in the Cookies policy.

Period of conservation of personal data

Personal data will only be retained for the minimum time necessary for the purposes of its processing and, in any case, only for the following period:

The personal data provided will be kept for the time strictly necessary. That is to say, as long as the user continues to serve us or continue to receive information, or until the User requests his or her right to cancel or oppose, or limit the processing. However, we will retain certain personal identification and traffic data for a maximum period of 2 years in case it is required by Judges and Courts or to initiate internal actions derived from improper use of the website.

At the time the personal data is obtained, the User will be informed of the period during which the personal data will be stored or, when that is not possible, the criteria used to determine this period.

We also inform you that our information retention policies are in accordance with the time periods established by the various legal responsibilities for the purposes of prescription:

a) General Rule:

Pursuant to the provisions of Article 30 of the Commercial Code, and unless otherwise provided, all company documents and/or information will be kept for 6 years.

This affects all accounting, tax, labor or commercial documentation, including correspondence.

b) Specific deadlines:

Our company must also set minimum deadlines depending on the type of data involved and taking into account the different limitation periods, which each department must be aware of.

You will not be subject to decisions based on automated processing that have an effect on your data.

Purposes of treatment

We detail below the purposes of the data processing carried out:

CUSTOMER MANAGEMENT: To be able to provide the contracted services within the natural activity of each company and to invoice them. The data provided will be kept as long as the business relationship is maintained or for the years necessary to comply with legal obligations.

MANAGEMENT OF POTENTIAL CLIENTS: To be able to send information related to our products and services to people with a legitimate interest by any available means, and to invite them to events of interest to them. The data provided will be kept as long as you do not request the cessation of said processing and will be collected with prior express consent.

NEWSLETTER: You can subscribe to our newsletter to receive relevant information, news and updates about our services and/or products by subscribing via email.

Recipients of the data

The User's personal data will not be shared with third parties.

In any case, at the time the personal data is obtained, the User will be informed about the recipients or categories of recipients of the personal data.

Personal data of minors

In compliance with the provisions of articles 8 of the GDPR and 7 of Organic Law 3/2018, of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights, only those over 14 years of age may give their consent for the lawful processing of their personal data by GOETTEN APARTAMENTOS, SL. If the person is under 14 years of age, the consent of their parents or guardians will be required for the processing, and this will only be considered lawful to the extent that they have authorized it. If this is not the case, the legal representative must inform you as soon as possible.

Rights arising from the processing of personal data

The User may exercise the following rights recognized in the GDPR and Organic Law 3/2018, of December 5, on the Protection of Personal Data and the guarantee of digital rights, against the Data Controller:

Right of access: This is the User's right to obtain confirmation of whether or not GOETTEN APARTAMENTOS, SL is processing their personal data and, if so, to obtain information about their specific personal data and the processing that GOETTEN APARTAMENTOS, SL has carried out or is carrying out, as well as, among others, the information available on the origin of said data and the recipients of the communications made or planned for them.

Right to rectification: This is the User's right to have their personal data modified if it is found to be inaccurate or, taking into account the purposes of the processing, incomplete.

Right to erasure ("the right to be forgotten"): This is the right of the User, unless otherwise provided by current legislation, to obtain the deletion of his/her personal data when these are no longer necessary for the purposes for which they were collected or processed; the User has withdrawn his/her consent to the processing and there is no other legal basis for this; the User objects to the processing and there is no other legitimate reason to continue with it; the personal data have been processed unlawfully; the personal data must be deleted in compliance with a legal obligation; or the personal data have been obtained as a result of a direct offer of information society services to a minor under 14 years of age. In addition to deleting the data, the Data Controller, taking into account the technology available and the cost of its implementation, must adopt reasonable measures to inform those responsible for processing the personal data of the interested party's request to delete any links to said personal data.

Right to restriction of processing: This is the User's right to limit the processing of his or her personal data. The User has the right to obtain restriction of processing when he or she contests the accuracy of his or her personal data; the processing is unlawful; the Data Controller no longer needs the personal data, but the User needs it to make claims; and when the User has objected to the processing.

Right to data portability: In the event that the processing is carried out by automated means, the User shall have the right to receive from the Data Controller his/her personal data in a structured, commonly used and machine-readable format, and to transmit them to another data controller. Whenever technically possible, the Data Controller will directly transmit the data to that other controller.

Right to object: This is the User's right to prevent the processing of their personal data or to stop the processing of their personal data by GOETTEN APARTAMENTOS, SL.

Right not to be subject to a decision based solely on automated processing, including profiling: This is the User's right not to be subject to an individualised decision based solely on the automated processing of his or her personal data, including profiling, unless otherwise provided by current legislation.

Finally, interested parties have the right to file a complaint with the competent Control Authority (AEPD) if the User considers that there is a problem or violation of current regulations in the way in which their personal data is being processed.

You can exercise the above rights by sending us a letter attaching a copy of a document that identifies you to our address or email address (which appear at the beginning of this text).

4) PRINCIPLES APPLICABLE TO THE PROCESSING OF PERSONAL DATA

The processing of the personal data of the user client will be subject to the following principles set out in art. 5 of the GDPR and in article 4 and following of the LOPDGDD:

Principle of legality, loyalty and transparency:

The user's consent will be required at all times after receiving completely transparent information about the purposes for which personal data is collected.

Principle of limitation of purpose:

Personal data will be collected for specific, explicit and legitimate purposes.

Data minimization principle:

The personal data collected will only be those strictly necessary in relation to the purposes for which they are processed.

Accuracy principle:

Personal data must be accurate and always up to date.

Principle of limitation of the conservation period:

Personal data will only be kept in a way that allows identification of the user for the time necessary for the purposes of processing.

Principle of integrity and confidentiality:

Personal data will be processed in a manner that guarantees their security and confidentiality.

Principle of proactive responsibility:

The person responsible for the Website will maintain and regulate the necessary technical and logistical means sufficient to ensure that all principles applicable to the processing are met.

5) WHAT SECURITY MEASURES DO WE APPLY?

We apply the security measures established in article 32 of the GDPR, therefore, we have adopted the necessary security measures to guarantee a level of security appropriate to the risk of the data processing we carry out, with mechanisms that allow us to guarantee the confidentiality, integrity, availability and permanent resilience of the treatment systems and services.

Some of these measures are:

- Information on data processing policies for staff.

- Performing periodic backups.

- Data access control.

- Regular verification, evaluation and assessment processes.

6) SECRECY AND SECURITY OF PERSONAL DATA

GOETTEN APARTAMENTOS, SL undertakes to adopt the necessary technical and organisational measures, according to the level of security appropriate to the risk of the data collected, in order to guarantee the security of personal data and to prevent accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or unauthorised communication or access to such data.

The Website has an SSL (Secure Socket Layer) certificate, which ensures that personal data is transmitted securely and confidentially, as the transmission of data between the server and the User, and in feedback, is fully encrypted.

However, since GOETTEN APARTAMENTOS, SL cannot guarantee the impregnability of the Internet or the total absence of hackers or others who fraudulently access personal data, the Data Controller undertakes to notify the User without undue delay when a breach of the security of personal data occurs that is likely to entail a high risk for the rights and freedoms of natural persons. Pursuant to Article 4 of the GDPR, a breach of the security of personal data is understood to mean any breach of security leading to the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or to the unauthorized communication or access to such data.

Personal data will be treated as confidential by the Data Controller, who undertakes to inform and guarantee by means of a legal or contractual obligation that such confidentiality is respected by its employees, associates, and any person to whom it makes the information accessible.

7) LINKS TO THIRD PARTY WEBSITES

The Website may include hyperlinks or links that allow access to websites of third parties other than GOETTEN APARTAMENTOS, SL, and which are therefore not operated by GOETTEN APARTAMENTOS, SL. The owners of said websites will have their own data protection policies, and they themselves will be responsible, in each case, for their own files and their own privacy practices.

8) ACCEPTANCE AND CHANGES TO THIS PRIVACY POLICY

The User must have read and agreed to the conditions regarding the protection of personal data contained in this Privacy Policy, as well as accept the processing of his/her personal data so that the Data Controller can proceed with the processing in the manner, during the periods and for the purposes indicated. Use of the Website implies acceptance of the Privacy Policy of the Website.

GOETTEN APARTAMENTOS, SL reserves the right to modify its Privacy Policy, at its own discretion, or as a result of a legislative, jurisprudential or doctrinal change by the Spanish Data Protection Agency. Changes or updates to this Privacy Policy will not be explicitly notified to the User. The User is advised to consult this page periodically to be aware of the latest changes or updates.

Last updated: 06/03/24